What sold us on Synuma’s project management solution was that it was developed by industry professionals who understand franchising. We couldn’t be happier, as they’ve worked closely with us to tailor a solution to fit our needs and provide easy interface with all departments that tracks the entire process.
Synuma has definitely over-delivered on their promise to provide us with a software solution that consolidates and effectively manages our development processes and helps position our brand for rapid growth. Synuma’s leadership and staff have been incredibly hands-on, meeting with us to customize our software and reporting and walking us through implementation every step of the way.
Our primary focus was to close out 2017 and enter 2018 with the goal to elevate our growth momentum for both Beef ‘O’ Brady’s and The Brass Tap. By implementing Synuma’s software, we were able to close out the year with a renewed focus on how to accomplish that goal through a streamlined approach to our sales and development tracking. We look forward to offering our franchisees an even better support structure so they can get to the market faster.
Synuma offers so much more than the off-the-shelf, build-your-own programs many of us have used in the past. They provide us with solutions that address all of our needs, including site development, construction, grand opening POS installation, training and more.
We began our process of searching to replace the systems we were using for our site development and construction management. Synuma was clearly the logical choice since they covered all facets of franchise development, from initial sales through the development and construction stages to ongoing operations for multiple locations. We appreciate their willingness to work with our entire team to assure that the system is tailored to our needs and processes. This has made the platform something that can evolve with our business well into the future